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Worst-off find it harder than well-off to access NHS care, survey finds

Exclusive: findings raise concerns over ‘two-tier service’ with poorer people also feeling less heard by medics

Poorer people find it much harder to access NHS care than the well-off and have a worse experience when they do get it, research by the health service’s consumer watchdog has found.

Those on the lowest incomes have much more difficulty getting a GP appointment, dental care or help with mental health problems, according to a survey by Healthwatch England.

They are also more likely to feel they are not listened to by a health professional and…

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