Victorian Ombudsman Deborah Glass released her follow-up report into her 2016 investigation, which found insurance agents were unfairly denying WorkCover claims for financial incentives.
- Sumeyya Ilanbey and Benjamin Preiss
- The Age
In a scathing statement on Tuesday morning, Ms Glass said her 2016 investigation had “only scratched the surface”.
“I said in 2016 these cases involve people’s lives, and the human cost should …