Emergency Alert is the national telephone warning system used by emergency services to send voice messages to landlines and text messages to mobile phones within a defined area about likely or actual emergencies.
Emergency Alert is just one way of warning communities and will not be used in all circumstances.
Emergency Alert relies on telecommunications networks to send messages, and message delivery cannot be guaranteed.
There are a range of reasons why you may not receive a text message on your mobile phone including your text message inbox was full or your mobile phone was switched off or not in coverage.
More information is provided in the Frequently Asked Questions.